Privacy policy

Privacy Policy

1. Who is the controller of your personal data?

Name: VIKENIAS UK LIMITED

Tax Identification Code (CIF): GB278402391

Postal address: 6th Floor, 2 London Wall Place, Barbican, London EC2Y 5AU, United Kingdom

Tel: 08000211983

Email address: info@yodeyma.uk

2. Why do we process your personal data?

At VIKENIAS, we process the personal information (personal data) provided by customers and consumers of our products to:

  • Register you as a new customer, manage the commercial relationship, issue invoices, process orders, send products and provide contracted services.
  • Improve our website, products/services, marketing, or customer relationships.
  • Send advertising messages, if you have given your consent.

Legitimate interests: We may use your personal data where necessary to conduct our business and pursue our legitimate interests, such as preventing fraud and ensuring a secure customer experience. We always balance potential impacts on your rights before processing data under this basis.

Legal obligation: We may process your personal data where necessary to comply with a legal obligation.

Processing includes collection, recording, organisation, storage, consultation, use, disclosure, or deletion of data. Automated decision-making and profiling will not be carried out.

3. How is your personal data collected?

We use different methods to collect data from and about you, including through:

Your interactions with us: You may provide personal data by filling in online forms or contacting us by post, phone, email, or otherwise. This includes when you:

  • Apply for our products or services
  • Create an account on our website
  • Subscribe to our service or publications
  • Request marketing communications
  • Enter a competition, promotion or survey
  • Give feedback or contact us

Automated technologies or interactions: As you interact with our website, we automatically collect technical data about your device, browsing actions and patterns using cookies, server logs and similar technologies. Please see our Cookies Policy for further details.

4. What authorisation is required to process your personal data?

Authorisation refers to the legal basis for data processing carried out by VIKENIAS according to the intended purpose:

a) Commercial relationship management: Based on UK GDPR and the Data Protection Act 2018 (DPA 2018). Providing certain personal data is legally required to enter into a purchase agreement with VIKENIAS. Without it, you cannot complete a purchase on our website.

b) Marketing communications: Based on your consent under the UK GDPR and DPA 2018. You can revoke consent at any time without affecting previous lawful processing.

5. How long will we keep your personal data?

Personal data will be kept for as long as the commercial relationship lasts or until deletion is requested, unless a legal obligation requires otherwise. Bank details are not stored by VIKENIAS — payments are processed through secure external platforms.

6. To whom will your data be disclosed?

The data collected through the “SIGN-UP” or “CONTACT” forms will not be published and will only be processed for the purposes described herein.

VIKENIAS shares data with OVERDATO CALLCENTER SERVICES, S.L. (Spain), which provides hosting and marketing services. All servers are located within the European Economic Area.

If data is transferred outside the EEA or UK, recognised mechanisms such as Standard Contractual Clauses will be used. No data will be shared with other third parties except when legally required.

7. Other websites

The VIKENIAS UK website (www.yodeyma.uk) may contain links to other sites. This privacy policy applies only to our website. When checking out, payments are processed via Shopify, which has its own privacy policy accessible on its site.

8. What are your rights if you provide us with your data?

Users who provide their personal data to VIKENIAS have the right to:

  • Request a copy of their personal data
  • Request rectification or erasure of their data
  • Request restriction of processing
  • Object to processing
  • Lodge a complaint with the Information Commissioner’s Office (ICO) (www.ico.org.uk)

You can also request access to your data or revoke consent at any time.

9. How can data subjects exercise their rights?

You may exercise your rights by writing to:

VIKENIAS UK LTD
6th Floor, 2 London Wall Place, Barbican, London EC2Y 5AU, United Kingdom
Email: info@yodeyma.uk

You can also file a complaint with the Information Commissioner’s Office (ICO) (www.ico.org.uk).

10. What security measures do we adopt to protect your data?

VIKENIAS applies appropriate technical and organisational measures to protect data integrity and confidentiality in accordance with UK GDPR. These include access controls, confidentiality commitments, incident logs, and backup systems.

Cookies Policy

VIKENIAS UK LTD informs you that our website uses cookies to analyse user browsing. This Cookies Policy is part of our Privacy Policy at www.yodeyma.uk. By continuing to browse our website, you accept this policy.

What are cookies?

Cookies are small files downloaded to your device when you access certain web pages. They store information about your browsing habits and may help recognise you.

Why do we use cookies?

We use cookies to understand how visitors interact with our site and improve the user experience on www.yodeyma.uk.

What types of cookies does this website use and who uses them?

The information obtained by cookies on this website is processed by the publisher of www.yodeyma.uk. We use Google Analytics for audience analysis. More information:

We also use cookies for Google Ads conversion tracking and remarketing, as well as DoubleClick cookies for third-party ad serving. You can disable these cookies via Google’s advertising settings.

How to reject cookies

You can allow, block, or delete cookies through your browser settings. For more information: